Privacy
Policy
Last updated: 09/03/26
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Alison Westmacott Counselling is committed to protecting your privacy and handling your personal information with care and transparency.
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This privacy policy explains how your personal data is collected, used and stored when you visit this website or contact Alison Westmacott Counselling.
Information we collect
When you contact the practice or use the website, the following information may be collected:
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Name
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Email address
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Phone number
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Information you provide through contact or booking forms
This information is only used to respond to your enquiry or manage appointments.
Sensitive personal information about your circumstances should not be submitted through website forms.
How your information is used
Your information may be used to:
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Respond to enquiries
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Arrange appointments
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Send appointment confirmations or reminders
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Provide counselling services
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Maintain secure records where appropriate
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Your information will never be sold or shared with third parties for marketing purposes.
Confidentiality
Counselling sessions and communications are treated as confidential.
Information shared during counselling is protected and only disclosed in rare circumstances where there is a legal or ethical obligation, such as serious risk of harm.
How your information is stored
Personal information submitted through the website is transmitted securely.
Basic records relating to counselling services may be kept securely and stored in accordance with professional and legal requirements.
Cookies and website analytics
This website may use cookies and basic analytics tools to understand how visitors use the website and improve the user experience.
You can control cookie preferences through your browser settings.
Your rights
Under UK data protection law, you have the right to:
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Access the personal data held about you
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Request correction of inaccurate information
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Request deletion of your data where appropriate
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Withdraw consent for processing your information
Requests can be made by contacting Alison directly.
External links
This website may include links to external websites such as professional organisations. These websites operate under their own privacy policies.
Changes to this policy
This privacy policy may be updated occasionally to reflect changes in legal requirements or services offered.
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If you have any questions about this privacy policy or how your information is handled, please contact:
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Alison Westmacott
Email: alison@alisonwestmacottcounselling.com